Building Relationships One Micro-engagement at a Time

With Pulsate CEO Sarah Martin and Cornerstone Advisors Managing Director Sam Kilmer

In this insightful interview from the floor of Q2 Connect, Sam Kilmer, Managing Director of Cornerstone Advisors, chats with Sarah Martin, CEO of Pulsate about the evolving digital landscape for financial institutions. From no-beer beer pong at industry conferences to meeting with customers, her days are anything but typical, filled with interactions that fuel her passion for serving nearly 300 financial institutions across the U.S.

Sarah emphasizes that the “secret sauce” for banks and credit unions lies in maintaining strong consumer relationships. Despite the digital transformation, keeping the consumer at the center remains key to resilience and success.

Tune in to hear more about how community financial institutions can stand out in the competitive market and what product innovations are driving success today!

Click here to watch the interview.

Source: Q2